FAQ

Search our frequently asked questions (FAQ) for answers to your questions.

Basics

Your review landing page is issued a QR code that may be downloaded in the Collect Reviews => QR Code section.
Your QR code can be used in any printed media such as table/counter top displays, take out flyers, stickers, check presenters, etc.
In Collect Reviews section select Email Request and complete the simple form. Your template will replace values from the form in your email
In Collect Reviews section select Text Message Request and complete the simple form. Your template will replace values from the form in the text message

Support

From your account you can contact us with any questions.
For anything we haven't covered feel free to reach out to the team via the contact form in your account or email at team@yuphub.com! We're here to help.

Payments

All major credit cards are accepted
You'll receive an email from yuphub once your purchase is complete.
Yes, you can cancel anytime. Your subscription will be terminated at the end of the current billing cycle.
If you qualify for a refund based on our terms and would like a refund please reach out to us at team@yuphub.com. If you need technical help, please contact us prior to requesting a refund.